LEADERSHIP TEAM
Beth Southorn
Executive Director
beth@lifestepsusa.org
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Beth Southorn, Executive Director
Beth Southorn has been a leader in the social services field for over 30 years. Experienced in working with numerous special needs populations, her approach to housing and the prevention of homelessness was shaped and has continuously evolved from her spent time working at Mills/Peninsula Hospital and the Shelter Network of San Mateo County. Beth has built a career out of a unique combination of experience in diversity, leadership, training, and program development that have allowed her to form successful national models that are inclusive of vocational rehabilitation, supportive services, and affordable housing programs.
As Executive Director of LifeSTEPS, Beth has propelled LifeSTEPS to its current status as one of the premier social services providers in affordable housing, now serving over 36,000 homes representing over 100,000 residents throughout the entire state of California from the border of Oregon to the edges of San Diego County. Beth has not only created and grown a successful model of resident empowerment for affordable housing communities throughout California, but has also been actively addressing the “Missing Middle” paradigm faced by many seniors, in her efforts to assist older adults to age in place.
Additionally, through her leadership, LifeSTEPS currently serves over 600 special needs residents in six counties throughout California, with 266 formerly homeless residents now housed in permanent supportive housing. In 2020, LifeSTEPS’ housing retention rate was 98.3% with 20 fulltime staff providing services. The successful program additionally connected 98% of special needs residents with a primary care physician within first 30 days of services and the Family Self Sufficiency Program moved from less than 100 participants to over 400. In 2022, LifeSTEPS has added Enhanced Care Management services to this successful program.
In 2016, LifeSTEPS’ robust after school program was enhanced with a Summer Reading program designed to mitigate the “summer slide” wherein according to Summer Matters children in low-income households fall behind an average of two months in reading during the summer, with these learning losses building up summer after summer. LifeSTEPS’ Summer Reading program has consistently seeing 96% of participants statewide maintaining or increasing their reading levels during the summer reading portion of our After School Program.
Jody McKay
Chief Financial Officer
jody@lifestepsusa.org
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Jody McKay, CFO
Jody is a certified finance professional with a commitment to organizational growth, excellence and making a difference in communities. She has more than 30 years of experience administering all aspects of finance and operations for non-profit organizations. In addition, she has volunteered for numerous local nonprofits focusing on at-risk youth, environmental causes and pediatric cancer research. Jody joined LifeSTEPS in 2010 and continues to be inspired by LifeSTEPS’ sustainability model designed to break the cycle of poverty.
Jody is often spending time with family when not at the office. Her six grandchildren just feed her soul! She enjoys exploring the outdoors; kayaking, cycling, hiking and occasional road trips. Other interests include reading, gardening and wine tasting of course.
Bruce Kuban
Director of Supportive and Health Services
bruce@lifestepsusa.org
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Bruce Kuban, Director of Supportive and Health Services
Bruce Kuban is LifeSTEPS’ Director of Supportive and Health Services, and has been with LifeSTEPS for seven years. Bruce is responsible for overseeing quality assurance, compliance and oversight to several programs contracted by LifeSTEPS which provide social and supportive services to residents living in affordable permanent housing. These programs include intensive case management services for formerly homeless residents living in permanent supportive housing provided through the Los Angeles County Department of Health Services, Housing for Health division. Bruce also oversees the Santa Clara County Housing Authority’s Family Self Sufficiency program which provides case management and advocacy to current program participants in order to help them attain self-sufficiency goals.
With more than 30 years of experience in the social services field, Bruce previously served as a case manager to clients receiving subsidized child care. He also worked as a Family Resource Center project manager and a middle school counselor for 10 years. Bruce received his Master’s Degree in Marriage, Family and Child Counseling from Sacramento State University.
While currently working in LifeSTEPS administration, Bruce admits to always having a soft spot in his heart for direct services and face-to-face to contact with clients. He continues to fuel his passion for resident service coordination through frequent site visits which provide many opportunities to meet and connect with residents.
Pam Moore
Director of Program Development and Quality Control
pam@lifestepsusa.org
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Pam Moore, Director of Program Development and Quality Control
Pam provides leadership throughout the organization finding strategic solutions to improve the quality of life for at-risk and underserved populations through direct services and community partnerships. After spending nearly a decade working with LifeSTEPS expanding our business model across the State, Pam truly knows how to make an impact developing and implementing diverse programs and has revolutionized the agencies database infrastructure and reporting that continually drives performance to a higher level – and it’s not from just mastering nonprofit leadership. It’s how well she is able to connect with a committed group of professionals, honor individual talents, and communicate the value we bring to our partners.
For 20 years, Pam has also worked with and provided consultations to The Community College Foundation to bring young adults with disabilities work experience opportunities and the necessary job skills and education for them to realize their dreams. In addition, as an Assistant Director for Ride to Walk, she promoted the human physical and mental health that horseplay therapeutic riding brings to children with physical, cognitive and/or emotional disabilities.
Pam enjoys living on three acres with her husband and son in Rocklin. Family, friends and nature are her true source of happiness. She likes taking photos of nature and animals around her pond and loves to read.
Pam holds a BS in Organizational Behavior from National University.
Ann Elias
Director of Community and Resident Services
ann@lifestepsusa.org
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Ann Elias, Director of Community and Resident Services
Ann Elias is a strategic leader with over 25 years of experience in non-profit and not-for-profit organizations. She has an MBA in Marketing from Webster University and holds certifications as a master trainer, strengths coach and change management professional. Ann has directed collaborative initiatives with diverse key stakeholders to deepen culture and develop talent across large and complex organizations.
She has designed and delivered leadership workshops, presentations and programs to optimize human performance and leverage world-class outcomes. Throughout her career she has directed organizational effectiveness initiatives, including talent management, training and development, workforce engagement, diversity and inclusion, performance development, succession planning and is passionate about building interdependent teams to deliver outstanding results.
Ann has also served as a life coach and consultant. She enjoys collaborative working relationships and empowering people to fulfill their personal mission and life goals. She resides in Roseville, California with her family and enjoys traveling, reading, sports, history, volunteering and writing.
Melissa Aita
Director of Human Resources
melissa@lifestepsusa.org
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Melissa Aita, Director of Human Resources
Melissa is a certified Senior Human Resources Professional and holds a Bachelor of Science (BS) degree in Health Care Administration from California State University as well as several professional affiliations (Society of Human Resource Management (SHRM), Sacramento Area Human Resource Association (SAHRA) and Labor and Employment Relations Association (LERA). She has more than 12 years of extensive experience leading HR operations such as employee relations, performance management, training and development, safety and talent acquisition, as well as providing support in the areas of organizational development and strategic planning. She sees her role as one of service to employees, empowering them to achieve excellence in all they do. Melissa views our employees as her customers and feels the best way to support them is to truly understand the unique challenges of each of their roles.
REGIONAL STAFF CONTACTS
Belinda Glass-Lee
Bay Area Regional Director of Social Services
belinda@lifestepsusa.org
Lizette Chavez
Central California Regional Director of Social Services
lchavez@lifestepsusa.org
Zoila Parodi
Desert Senior Regional Director of Social Services
zoila@lifestepsusa.org
Rosa Hernandez
LA Valley Regional Director of Social Services
rhernandez@lifestepsusa.org
Nancy Gonzalez
Orange County/San Diego County/South LA County Regional Director of Social Services
ngonzalez@lifestepsusa.org
Rachel Roguski
Northern Regional Director of Social Services
rroguski@lifestepsusa.org
Michelle Lee
Sacramento Area Regional Director of Social Services
michelle@lifestepsusa.org
Sam Garcia
South Bay Regional Director of Social Services
samuel.garcia@lifestepsusa.org
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