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Supportive Housing: Providing a Light at the End of the Tunnel

With her infectious smile and upbeat personality, it’s hard to believe the road Melinda* walked to get where she is today.

As a childhood victim of molestation and then a victim of rape at the age of 21, Melinda experienced subsequent struggles with alcoholism due to post traumatic stress disorder. She found herself homeless for three years, battling depression while learning how to cope with her deteriorating mental health. She eventually hit rock bottom, living in her car for more than 11 months on the streets of Los Angeles.

Melinda sought assistance from Augustus Hawkins Family Mental Health Center, where her mental health provider referred her to the Los Angeles County Coordinated Entry System which placed her in permanent supportive housing (PSH) at The Florence.

“Melinda’s drive and perseverance to become housed and maintain her housing is an inspiration considering the struggles and barriers she faced throughout her life,” said Taylor, a LifeSTEPS Intensive Case Manager at the Florence. “Like most of our clients, Melinda has worked hard to get to where she is and is already flourishing in independent living with intensive case management services (ICMS).”

After transitioning to PSH, Melinda is doing well. LifeSTEPS’ ICMS provides the stability and community that she needs while supporting her long-term goals of staying housed and sober. Having a roof over her head and a peaceful place to live provide her with a safe and secure environment. She continues to routinely connect with her therapist and psychiatrist at the Department of Mental Health and is thankful for the additional support she receives at The Florence via ICMS.

“My case manager Taylor is here to support me morally, mentally, physically, and spiritually,” said Melinda. “Intensive case management from LifeSTEPS has been phenomenal with strong and attentive services which deliver great support. Taylor is right there to help me whenever I need it.”

Through LifeSTEPS’ ICMS program, Melinda is able to maintain stability and structure in independent living and receive guidance and intervention from Taylor. Since moving into The Florence, she participates in ICMS, attends primary care and mental health appointments, pays her rent on-time, and keeps up with reoccurring bills.

“Melinda’s resiliency to hardships and obstacles throughout her life bring perspective to the ongoing fight that many clients have faced to reach permanent supportive housing. Her story is an inspiration that adds to the many reasons I choose to be in this line of work, to foster the resiliency and perseverance our clients already hold,” said Taylor.

Thanks to the partnership between AMCAL and LifeSTEPS, Melinda is a productive member of her housing community. She is quick to proactively reach out for additional support from Taylor when needed, keeping additional challenges at bay. To give back to the community, Melinda helps bag and distribute food to individuals experiencing homelessness at Mount Hebron.  “I’m grateful that the Lord has blessed me to share my struggles and show others experiencing homeless that there is a brighter day and light at the end of the tunnel,” said Melinda.

“Melinda is a strong, brave, and beautiful woman who uses her struggles to uplift and help others fighting the same fight that she has faced before,” said Taylor. “Despite her traumatic childhood and early adulthood, she always comes into my office with a bright and encouraging smile.”

*Name changed

After School Program Coordinator Rayvonte Toliver is Changing Lives

Rayvonte Toliver’s passion for working with children caught the attention of LifeSTEPS Director of Social Services Ronita at the affordable housing community where he lives with his parents and siblings. Admiring his eagerness to help others, Ronita suggested that he interview for an open position supporting LifeSTEPS’ After School Program (ASP) at a nearby apartment community in Sacramento. The rest is history; he’s been connecting with and supporting low-income and at-risk youth ever since as an ASP program coordinator at The Madison.

“Rayvonte has been a strong and consistent presence in the lives of his students for years.  Through the personal connections he makes with each student, he is able to gear his educational activities to their likes and dislikes, which make The Madison’s ASP program so successful and popular,” said Rachel Roguski, LifeSTEPS Northern Regional Director of Social Services.

Rayvonte’s ASP serves 15-20 students on a daily basis. His determination and adaptable approach to both teaching and learning has attracted many new participants to the program. Rayvonte provides a safe, caring, and academically challenging environment in which children may develop their self-esteem, creativity, learning and social skills after school.

“I think the ASP is well loved and attended due to me being an adult kid, so to say.  The students look up to me for guidance and are not afraid to ask me for help because they feel I’m one of them,” said Rayvonte.

His ability to build relationships at The Madison with ASP participants, their families, property management and LifeSTEPS staff helped Rayvonte create and launch the newly formed “Teen Club” on the property, where he provides support for his participant’s older siblings and youth at the apartment community.

“I try to provide places where all students know it is safe for them to be themselves, no matter what that is, and be able to do so without interfering with another child trying to do the same. Rather let’s see how we all can utilize our uniqueness to benefit our friendships and relationships,” said Rayvonte.

When COVID-19 forced LifeSTEPS to shift modes and conduct its ASP remotely, Rayvonte adapted right away. He went door to door throughout his community, dropping off educational activities and making sure his students still had access to the best learning and support programs. And earlier this year, after a powerful storm caused a tree to fall on The Madison’s community room where Rayvonte conducts ASP, Rayvonte gathered his students and held his program outside.

“Rayvonte always puts the kids and their education first; he makes the best of any situation. He has compassion for his students, and regardless of any circumstance, he makes sure his students are able to get the after school support they need,” said Esmeralda Mendoza, LifeSTEPS Regional Supervisor of Social Services.

As serious as he is about learning and connecting, Rayvonte wants learning to be fun!  He created Fun Friday to reward his students for their hard work during the week.  Whether it’s a board game competition, relay races or a flag football game, to name a few, the students love being competitive and look forward to those end-of-the-week activities together.

“What I like most about working with the kids is the smiles and stories. Listening and interacting with them is so interesting because you never know what you get. I think I like the fact that every day is different,” said Rayvonte. “My coworkers motivate me; their willingness to help these children thrive makes going in to work every day effortless.”

COVID-19 Booster Clinic at Hollenbeck Terrace

Thanks to the collaboration between State Assembly Member Miguel Santiago, the City of Vernon and LifeSTEPS, nearly 60 residents rolled up their sleeves yesterday to receive their COVID-19 booster vaccine at Hollenbeck Terrace. LifeSTEPS residents spoke with Assembly Member Santiago, and expressed thanks at being able to receive their vaccine onsite at Hollenbeck Terrace, an affordable housing community with supportive services located in Los Angeles.

#COVID-19 #community #impact #health #housing #residentservices #affordablehousing #housingplusservices #LifeSTEPS #25YearsStrong

Finding Stability Through Permanent Supportive Housing

Forty-one-year old Megan* was fighting for her life. She had lost touch with her daughter and was in desperate need of mental health services. Battling drug addiction while dealing with bipolar disorder was more than she could handle, and she needed a support system and a light at the end of the tunnel.

Megan soon found herself homeless and spent a year living on the streets before being arrested and sent to jail for 11 months.  She was released early but did not comply with probation and returned to prison for seven more months. Megan did not want to be in jail nor did she want to be homeless, but she needed support and treatment for her mental illness.

“During my second time in jail, I decided that I didn’t want to be institutionalized. I wanted to live so I realized that I had to change my behavior,” said Megan.

Megan was released to the Office of Diversion and Reentry’s (ODR) housing program, a permanent supportive housing program serving individuals who are homeless, have a serious mental health disorder, and are incarcerated in the Los Angeles County Jail. With assistance from the Department of Health Services (DHS), Megan quickly filled out the necessary paperwork to apply for permanent supportive housing. Little did she know that her life was about to change.

A new beginning

Megan moved into permanent supportive housing where she lives by herself and focuses on improving her mental health.  In addition to intensive case management, LifeSTEPS Intensive Case Manager Maria provided Megan with emotional support and arranged for mental health services. She helped Megan locate and reach out to her grandmother and daughter. After reconnecting with them, Maria helped Megan buy stationery so she could keep in contact with her family through letter writing. Since then, Megan’s family has been a reliable support system for her, which has played a critical role in her successful transition from being homeless to having a home.

“Megan has worked hard since getting out of prison to stay sober and remain on the right path to ensure she never returns to prison. She is a great example of the impact that permanent supportive housing can have on someone with the assistance of case management,” said Maria.

Your partnership changes lives

Thanks to the collaboration and partnership between ODR, DHS and LifeSTEPS, Megan is thriving in permanent supportive housing. She has made friends at her apartment community, and reminds others to stay sober. With stable and safe housing, and supportive services from LifeSTEPS, Megan reconnected with her family and friends. She feels healthier and happier, and is planning to celebrate Thanksgiving in her own apartment for the first time with her family.

*Name changed